PandaLingo is operated by 北京曦临科技有限公司 ("we", "us", "our"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the PandaLingo mobile application and this website.

This policy should be read together with our Terms of Service.

We process different types of information depending on how you use PandaLingo:

PandaLingo requests camera and microphone access only when you choose to use the scan or speak features. These permissions are requested at the time of use and can be revoked at any time through your device settings.

Your scan history and saved cards are stored locally on your device by default. Cloud synchronization, if enabled, is controlled by your account settings.

We use your information to:

• Provide translation, recognition, and voice services
• Personalize your experience based on language preferences
• Maintain service security and prevent abuse
• Respond to your inquiries and support requests
• Improve our products and services

We do not sell your personal data to third parties or use it for targeted advertising profiling.

When you use scan or voice features, your input is processed by AI service providers:

AI-generated translations may be imperfect. Always verify critical information (prices, medical details, payment amounts) with relevant staff.

We may share your information in the following circumstances:

• Service providers: Third-party processors who help us deliver PandaLingo services (AI models, cloud hosting, voice processing)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or asset sale, with prior notice
• With your consent: When you explicitly authorize sharing

We do not sell personal information to data brokers.

As PandaLingo serves international travelers, your data may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws.

When we transfer data cross-border, we implement appropriate safeguards including standard contractual clauses and ensure the receiving party provides adequate data protection.

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for camera, microphone, or cloud processing
• Delete your account and associated data
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at huangrui@focustide.cn or use the account deletion feature within the app.

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.

However, no system can guarantee absolute security. We encourage you to use strong passwords and keep your device secure.

PandaLingo is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.

This website uses only essential cookies necessary for basic functionality. We do not use tracking cookies or advertising pixels.

If we introduce third-party analytics tools in the future, we will update this policy and, where required, obtain your consent.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes through the app or via email at least 30 days before they take effect.

Your continued use of PandaLingo after the effective date constitutes acceptance of the updated policy.